Engineer II - QA

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The role of a Quality Assurance Engineer II at IEHP is to coordinate the process for analyzing software programs which involves creating and implementing testing, recording the test results, and providing recommendations to improve software programs based on the test results. The Engineer II - QA works independently to accomplish QA duties required across IT at IEHP supporting testing efforts within an agile team and executing all levels of testing (System, API testing, Data validation, Integration, and Regression). This position evaluates the organization's technical infrastructure for security issues. The incumbent is responsible for interfacing with end users to understand requirements (Business Analysis) and in some cases ascertain areas of improvement, such as cost reduction solutions and automation solutions. The Engineer II - QA performs ETL tests which requires strong PL/SQL Skills and Data warehousing knowledge.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

1. Develop functional and detailed system requirements to ensure comprehensive and complete testing of applications. Coordinate with Business users to develop function application requirements and detailed system requirements.
2. Develop test cases, test scenarios, and test criteria to effectively test configured software and custom-developed IT applications. Perform functional ‘black box’ testing of IT applications to identify issues and defects. Perform Integration and backend testing using SQL. Perform and/or facilitate application 'stress testing.’ Develop and run automated test scripts and evaluate results.
3. Perform root-cause analysis on issues and defects and work towards developing solutions. Work directly with project teams to effectively communicate and prioritize known issues and defects.
4. Maintain libraries of application requirements, specifications, test cases, defect logs, and test results.
5. Perform regression testing on existing applications.
6. Coordinate user acceptance testing (UAT) with business partners, ensuring that proper UAT is performed.
7. Collaborate with IEHP System Security Administrator to ensure that security standards are followed, and that PHI data is not at risk of being compromised.
8. Develop and maintain user instructions, operational instructions, process documentation, and program documentation according to IT group standards.
9. Develop SQL reports as needed to investigate data-related issues.
10. Work directly with external vendors and services providers to ensure quality deliverables.
11. Perform any other duties as required to ensure Health Plan operations and department business needs are successful.

Education & Requirement

• Three plus (3+) years of IT Quality Assurance experience
• Experience with requirements development and documentation, and direct experience leading IT QA efforts
• Experience with data validation and ETL processes testing
• Experience with API testing tools such as SOAPUI, Postman
• API Testing Experience
• Experience working in a team-oriented, collaborative environment
• Prior development or automation experience using functional Automation tools like Selenium, UTP etc
• API testing using Automation tools
  • Development Experience a plus
  • EDI Experience a Plus
• Bachelor's degree in Computer Science, Information Systems, Mathematics, Business Administration, Healthcare, or a related technical field from an accredited institution required
  • In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above

Key Qualifications

• Must have Knowledge of healthcare industry - standard message EDI formats like HL7(ADT's, Orders, Charges), X12 (837/835, 270/271, 276/277), NCPDP, HIPPA etc. are required
• Knowledge of IT SDLC Processes and QA practices
  Knowledge in SQL Query Writing and test automation tools a plus
• Excellent analytical and problem-solving skills
• Excellent organizational skills
• Excellent written and oral communication skills
• Excellent listening and interpersonal skills
• Proficiency with Microsoft PC desktop applications including Excel, Word, Project, and Visio
• A keen attention to detail
• Ability to communicate ideas in both technical and user-friendly language
• Highly self-motivated and self-directed
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• A self-starter, able to work effectively with minimal direct supervision

Start your journey towards a thriving future with IEHP and apply TODAY!

This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday – Thursday onsite in Rancho Cucamonga, CA.)