IT Technical Program Manager III

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The IT Technical Program Manager III serves as the facilitator of the IT Project Management group (IPM). The IT Technical Program Manager III is Shared Services Program management function to help the business units and the Enterprise achieve the business strategy and goals. The IT Program Manager III and IPM define OKR's (Objectives, Key Results) in support of Enterprise and Portfolio strategic initiatives.

Key Responsibilities:

1. Chair Backlog Team meetings including stakeholders both internal and external to the SBU. Facilitates meetings to a meaningful outcome using available lean toolsets such as WSJF and Tableau reporting/dashboards. Works closely with Agile Release Train (ART) leadership to enable sustainable pace within the portfolio.
2. Establish Lean Portfolio Management framework and processes within IT Operations areas, aligning with development value stream portfolio processes as appropriate.
3. Perform analysis and design by translating enterprise data requirements and developing portfolio reporting solutions that yield relevant business information in a user-friendly format by collecting, analyzing, and leveraging data. Ensures data accuracy.
4. Oversee portfolio modeling and analysis of opportunities. Ensures all work has priority established and is within the capacity of the organization. Reports portfolio performance and achievement of key results to Senior Management.
5. Oversee project stakeholder commitment in securing actualization of projected benefits. Ensures systems are in place to capture cost/benefit comparisons and report actual benefits relative to intended benefits over the long term.
6. Maintain knowledge of internal and external practices related to project and portfolio management practices and frameworks, resource capacity planning and associated education and training programs. Supports enterprise-wide tools and processes to enable standard portfolio performance reporting.
7. Support the operation project portfolio allocation and budget, monitoring and reporting variances monthly.
8. Manage Stakeholder Relationships
9. Manage Development of the Project Plan
10. Manage Project Progress
11. Manage Project Acceptance
12. Manage Project Transitions
13. Evaluate & Improve Project Performance

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

• CalPERS retirement
• 457(b) option with a contribution match
• Generous paid time off- vacation, holidays, sick
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Paid life insurance for employees with additional options
• Short-term, and long-term disability options
• Pet care insurance
• Flexible Spending Account – Health Care/Childcare
• Wellness programs that promote a healthy work-life balance
• Career advancement opportunities and professional development
• Competitive salary with annual merit increase
• Team bonus opportunities

Education & Experience

• A minimum of twelve (12) years of information systems experiences at a leadership level. Working knowledge and experience with Business Intelligence processes and reporting/modeling tools (such as Tableau, Jira etc.) Extensive experience with computer applications.
• Of the twelve (12) years of experience requirement must have a successful track record of:
  • Infrastructure & Network experience.
  • Bringing in thought leadership to the infrastructure organization.
• Experience as facilitator and mentor of IT Infrastructure team.
• Bachelor’s degree in Computer Science, Information Management or similar technical field from an accredited institution required.

Key Responsibilities

1. Chair Backlog Team meetings including stakeholders both internal and external to the SBU. Facilitates meetings to a meaningful outcome using available lean toolsets such as WSJF and Tableau reporting/dashboards. Works closely with Agile Release Train (ART) leadership to enable sustainable pace within the portfolio.
2. Establish Lean Portfolio Management framework and processes within IT Operations areas, aligning with development value stream portfolio processes as appropriate.
3. Perform analysis and design by translating enterprise data requirements and developing portfolio reporting solutions that yield relevant business information in a user-friendly format by collecting, analyzing, and leveraging data. Ensures data accuracy.
4. Oversee portfolio modeling and analysis of opportunities. Ensures all work has priority established and is within the capacity of the organization. Reports portfolio performance and achievement of key results to Senior Management.
5. Oversee project stakeholder commitment in securing actualization of projected benefits. Ensures systems are in place to capture cost/benefit comparisons and report actual benefits relative to intended benefits over the long term.
6. Maintain knowledge of internal and external practices related to project and portfolio management practices and frameworks, resource capacity planning and associated education and training programs. Supports enterprise-wide tools and processes to enable standard portfolio performance reporting.
7. Support the operation project portfolio allocation and budget, monitoring and reporting variances monthly.
8. Manage Stakeholder Relationships
9. Manage Development of the Project Plan
10. Manage Project Progress
11. Manage Project Acceptance
12. Manage Project Transitions
13. Evaluate & improve Project Performance

Start your journey towards a thriving future with IEHP and apply TODAY!