Engineer III - Network

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Under the direction of the Director, Technology – Infrastructure Services, the Engineer III - Network will be responsible for administration and maintenance of the IEHP’s Local Area Network (LAN) and Wide Area Network (WAN) which are Cisco Network systems. The Engineer III responsibility will be to ensure the stable operation of the in-house computer and systems network(s). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all Network Appliance Hardware and software, and all communication circuits.

Key Responsibilities:

1. Implement and maintain all of IEHP’s Cisco Platforms, including Catalysis, Nexus, ISR, ASR, ASA and Wireless Controller with AirOnet Access Point, Palo Alto Firewalls and T1, Layer 2, MPLS WAN circuits.
2. Provide ongoing technical support to remote area networks, Internet, and VPN communications.
3. Troubleshoot network usage, perimeter security and all network appliances.
4. Develop and implement policies and standards to ensure security procedures are followed.
5. Build networks and maintains external and internal web presence, administers the networks.  
6. Perform Network Systems Appliance backups on internal and external Backbone Devices.
7. Document network infrastructure and design.
8. Assist with space planning associated with network infrastructure needs.
9. Research, order, configure, and administer WAN circuits.
10. Work with vendors, clients, carriers, and technical staff on network implementation, optimization, and ongoing management.
11. Assist in design, installation, and management of network security solutions.
12. Provide level 3 support on client level IT issues resulting in production downtime.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

• CalPERS retirement
• 457(b) option with a contribution match
• Generous paid time off- vacation, holidays, sick
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Paid life insurance for employees with additional options
• Short-term, and long-term disability options
• Pet care insurance
• Flexible Spending Account – Health Care/Childcare
• Wellness programs that promote a healthy work-life balance
• Career advancement opportunities and professional development
• Competitive salary with annual merit increase
• Team bonus opportunities

Key Responsibilities:

1. Implement and maintain all of IEHP’s Cisco Platforms, including Catalysis, Nexus, ISR, ASR, ASA and Wireless Controller with AirOnet Access Point, Palo Alto Firewalls and T1, Layer 2, MPLS WAN circuits.
2. Provide ongoing technical support to remote area networks, Internet, and VPN communications.
3. Troubleshoot network usage, perimeter security and all network appliances.
4. Develop and implement policies and standards to ensure security procedures are followed.
5. Build networks and maintains external and internal web presence, administers the networks.
6. Perform Network Systems Appliance backups on internal and external Backbone Devices.
7. Document network infrastructure and design.
8. Assist with space planning associated with network infrastructure needs.
9. Research, order, configure, and administer WAN circuits.
10. Work with vendors, clients, carriers, and technical staff on network implementation, optimization, and ongoing management.
11. Assist in design, installation, and management of network security solutions.
12. Provide level 3 support on client level IT issues resulting in production downtime.
13. Perform any other duties as required to support IEHP's network operations to support projects and change requests.

Education & Experience

• Minimum eight (8) years of Network Design and Administration hands on experience with Palo Alto Networks, Cisco routers, switches and security solution and Cisco recommended best practice  
• Bachelor’s degree with a major in computer related field or similar technical field from an accredited institution required
• Cisco Certified Network Professional (CCNP) certification preferred

Key Qualifications

• Strong planning, organization, critical thinking, decision-making and communication (verbal and written) skills

Start your journey towards a thriving future with IEHP and apply TODAY!