Vendor Contracts Administrator

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

As the Vendor Contract Administrator for IT VMO, you’re the maestro of contract management, shaping agreements that define responsibilities, deliverables, and costs for seamless performance and cost management. You lead negotiations, working closely with legal protections, your role extends to collaborating with various teams to ensure vendors meet regulatory obligations, while also administrating financial arrangements. It’s a role where you orchestrate the success of vendor contracts, making a significant impact on IEHP’s operational efficiency.

Key Responsibilities:

1. Establish contract management objectives, procedures, templates, and workflow processes for vendor contracts and deliverable schedules. Maintain a contract management database that contains all executed contracts, as well as contracts that are under development but are not yet active. Moreover, track obligations, deliverables, and contract change notes. Manage and control access to documents as appropriate.
2. Develop contracts that clearly outline responsibilities, deliverables and costs that can be translated to effective performance and cost management. 
3. Work with legal representatives to develop and insert appropriate legal protections in contracts, as warranted.
4. Work with all teams (security, compliance and tax, HR, accounts payable [AP], etc.) to ensure that vendors are performing in accordance with existing requirements and regulatory obligations.
5. Develop a knowledgebase of negotiating strategies, best practices, and negotiation personnel and teams. Make improvements to processes, procedures, workflow, and organizational structures for contract management.
6. Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives and remedies, and internal chargebacks, where appropriate.
7. Work alongside procurement colleagues to assist with developing statements of work (SOWs) and understand any current requests for information (RFIs), requests for quotation (RFQs), and requests for proposal (RFPs) that are in the pipeline.
8. Work with vendors and key stakeholders to establish clear contract change control processes.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

• CalPERS retirement
• 457(b) option with a contribution match
• Generous paid time off- vacation, holidays, sick
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Paid life insurance for employees with additional options
• Short-term, and long-term disability options
• Pet care insurance
• Flexible Spending Account – Health Care/Childcare
• Wellness programs that promote a healthy work-life balance
• Career advancement opportunities and professional development
• Competitive salary with annual merit increase
• Team bonus opportunities

Education & Experience

• Minimum of Six (6) years of experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements
• Experience in managing large complex contracts in one or more IT categories, including hardware, software, service, and communication
• Experience working with all key departments (security, compliance, finance, tax, AP, legal and procurement), and knowledge of procurement and vendor management practices and certifications (CIPS, ITIL, and COBIT)
• Bachelor’s degree in general business, Economics, Psychology, Computer Science, Mathematics, Statistics, or Finance from an accredited institution required

Key Qualifications

• Knowledge of how to determine contractual and financial exposure and negotiate contracts
• Knowledge of contracting trends, licensing models, and traditional and emerging contract and vendor performance models
• Deep market knowledge of the category of IT vendor for which the contract manager is responsible
• Understand contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation
• Knowledge of best practices for IT contract negotiation tactics and strategies
• Knowledge of how to structure bids, evaluate bids against a broad set of evaluation criteria, and provide recommendations for vendor selection
• Where applicable, understanding of government and industry regulations that will influence contracting approach and vendor behavior (for example, FINRA for financial institutions, and U.S. Health Insurance Portability and Accountability Act [HIPAA] for healthcare organizations)

Start your journey towards a thriving future with IEHP and apply TODAY!